Effective August 1, 2026

Information We Collect

When you visit our website or place an order, we may collect:

• Your name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely by our payment providers)

• Order history

• Device information, browser type, and IP address

• Cookies and website usage data

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver your gifts

• Provide customer support

• Send order confirmations and shipping updates

• Respond to inquiries

• Improve our website and shopping experience

• Prevent fraud and maintain website security

• Send promotional emails if you've chosen to receive them

You may unsubscribe from marketing emails at any time.

Payment Information

CityScape Farms does not store your full payment information.

Payments are securely processed through trusted third-party payment providers such as Shopify Payments, Shop Pay, PayPal, Apple Pay, Google Pay, or other supported payment methods.

Cookies

Our website uses cookies and similar technologies to:

• Remember your shopping cart

• Improve website performance

• Analyze website traffic

• Personalize your experience

Most web browsers allow you to disable cookies through your browser settings.

Sharing Your Information

We never sell your personal information.

We may share limited information only with trusted service providers who help us operate our business, including:

• Payment processors

• Shipping and delivery partners

• Website hosting providers

• Email marketing services

• Analytics providers

These companies only receive the information necessary to perform their services.

Data Security

We take reasonable precautions to protect your personal information using industry-standard security measures.

While no method of internet transmission or electronic storage is completely secure, we strive to protect your information to the best of our ability.

Your Rights

Depending on where you live, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

To make a request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please email us at jake@cityscape-farms.com or visit the contact page.